TBT 149 Will Christensen | Automate Processes

 

You can automate processes to save time, but it doesn’t take much to realize that automation is not necessarily needed across the boardHow do you know which processes you should automate for your businessJoining Penny Zenker to talk about this is the co-founder of Data AutomationWilliam Christensen, who is also known as the Tony Stark of Software. Will gives valuable tips on what processes you should automate, such as communication, scheduling, and even cleaning! More to the point of increasing productivity, Will also shares how he uses automated processes to keep himself from getting swamped by the onslaught of messages across different platforms, allowing him to focus on more urgent things. Nerd it out with Will in this episode to discover how you can make your life easier with a little help from Jarvis’s friends! 

Listen to the podcast here:

What Processes You Should Automate And How With William Christensen  

I’m always out there looking out for you and how you can work smarter. I want to talk about automation because having an eye on how we can automate things and where we can compress time. Automation is how we compress time. I wanted to look for experts in this space that will going to be a value to you. I have Will Christensen on. He has over a decade of business development experience and it’s safe to say that he has an elevated passion, which you’re going to know about fulfilling what endusers desire and efficiently working towards faster iteration, so it’s “automation.”  

He’s considered by some to be the Tony Stark of Software. He enjoys tinkering and cutting edge technology apps, systems, and loves to create and innovate solutions for businesses and individual clients. He’s the Cofounder of DataAutomation, a nerd staffed agency, which customizes both the automation and integration processes for eCommerce sellers. Will, also heads up the business development for Round Sphere, a tech incubator dedicated to developing new opportunities through software. Are you guys ready to nerd out with Will? Let’s go.  

Hi, Will. 

It’s good to be here. As you were reading that, and I was thinking a little bit about our conversation, I was laughing because nerd is an understatement sometimes when we started talking about Will Christensen, the Tony Stark of Software. I am an app nerd. You go out there and you’re like, “There’s this new piece of software that does X, Y, and Z.” I’m like, “Did you know that it does this and this? I tried it out and I couldn’t stop digging and seeing what else it could do.” I’m that guy. We were getting on and I was prepping to hit the record button and I was like, “Alexa, turn off the front door alarm. Alexa, turn off the back door alarm, because me being the total nerd I am, I’ve automated the notification that my kids are leaving the house.  

My wife is at the dentist, and I’m trying to work. COVID-19 taught us all about the whole idea of working from home now and what that must be like. I use technology to continue the ability to keep my eyes on my keyboard, so to speak but have a notification if my child happens to make it out into the front yard. I had to turn off those routines before we started because otherwise, you’d be hearing, “The back door is openThe front door is open.” Automation is part of my blood. That’s who I am. 

I told you, we were going to get into the nerd in the geek here, which is awesome. We all want to channel our inner nerd when it comes to how we can be smarter in the way that we work about things. As a tip, there’s also a good thing that you can, and it’s not a technology or an app, but I locked my kids in with walls. I block them into a particular room. I could camera in and watch them in that room so they couldn’t get out of that room. 

There you go. The baby gate mode. My problem is that my child is a little more resourceful, so I’d probably have to buy three baby gates and stack them up so it would be a full-blown cage. Anybody from child services that are reading, they’re going to be reaching out pretty quick here. I hear you, 100%. I’ve played the blockade move several times and need to figure out how to do that in this house. We moved here, so I haven’t quite figured out my blockade strategy yet. 

I’m sure everybody will be anxious to hear what that is and they’re already online looking at how they can use Alexa or whatever they have at home to make that work for them too. It’s smart.  

Let me tell you how I set it up so for the readers that are like, “I want to figure that out.” I use a product called Wyze. They came out with a $24 Wi-Fi webcam several years ago, and that’s where they started. They were like, “We’re going to be the highend quality, low-end price Wi-Fi camera,” and they’re amazing. These cameras are out of this world. Once they get you, they’re like, “We’re going to make a vacuum.” They have a vacuum. I got it in the mail and the thing maps out your whole house and it’s only $200. Everybody else is selling those for $500.  

The belief that in-person is absolutely required to form a strong bond with your team is a total myth. Click To Tweet

The Wyze Vacuum I played with for 1.5 hours. I let it go over, mapped out the house, it got confused on the stairs, and wasn’t sure how to handle that situation. It’s not the random vacuum that bounces around other places. They’ve gone a step further, like it goes down and mows your lawn. It’s like, “If I were driving this thing, this is how I would make it go.” It’s got that much logic because it’s got a little laser in there that maps out the house. I’m excited to go play with it again and see if I can get it to map out the rest of the house because it creates a floor plan and separates the rooms you can go, “Go clean the front room.”  

That’s awesome. Stop it because I’m buying all this stuff that you’re talking about. When I got the electric robo thing, that was the best gift that I bought myself because it would go from roomtoroom but the idea of it mapping out and doing all that, stop it. Don’t say products anymore because I’m going to be listing them and buying them all. 

I’ve got two. I’ve got a D Bot, which is like the one I bought a few years ago for $200 and it is the stupid version of the bot but it’s cool too because that bot goes around and it was great. This is when nobody had them or they tried a Roomba and they didn’t work, so my wife gets there and my in-laws, who are both not super into the cutting edge of stuff they’ve started to get more. They have an Alexa because we took our Alexa over there and I showed them the cool stuff and they listen to music on it. They’re asking my wife, “What do you think about this robot vacuum?” My wife was like, “I like it.”  

We have a daily routine, we call All the Small Things and yes, we do play Blink 182 All the Small Things on Alexa. It automatically goes off in the middle of dinnertime to remind us to go pick up all the small things, so the vacuum robot works because otherwise, you find all sorts of things in it. It’s powerful. To get a step layer, Wyze has that aspect and they’ve got motion sensors as well now that they launched and they’re only $20 apiece per motion sensor.  

Slap that onto the front door onto the back door, hook it up inside Alexa and it’ll announce every time the door goes off. My wife gets annoyed if it’s left on for too long. I have to turn it off before I get on the show. She left for the dentist’s appointment and I turned it on and it didn’t go off. My child did not escape into the front yard. Wyze is a favorite home automation tool of mine for the different things that they’ve got out there. There’s no affiliate link there. I get nothing for telling you that other than, “You’ve got kudos for figuring it out.” 

People want different tips, tools, and strategies about how they can deal with their kids at home and juggle everything that they’ve got to do. Since we’re on that home front, let’s stay there for a moment and then we can move into other areas. What other types of things do you find that support you while you’re working at home? You’ve probably worked at home long before COVID and the pandemic, but what are some things that are key processes or tools like this that you’re using that support you in the work from home environment? 

The number one thing that I’ve done for myself in the work from home environment. I went remote back in the Fall of 2018. That would have been when I first went remote. August of 2018. I would tell people that Data Automation was remote before it was cool because now everybody is doing it by necessity. The one thing that I absolutely dislike is the aspect of the lack of social interaction. This is going to sound weird but a webcam is a basic entry. If you’re getting on those Zoom calls, and you don’t have a webcam, get a webcam, and encourage other people to get that webcam as well.  

TBT 149 Will Christensen | Automate Processes

Automate Processes: Set boundaries around your communication so that you can free yourself from the onslaught of messages that will eat up your time.

 

For example, I have an assistant who I’ve been working with for an entire year. She and I are amazing friends. She’s into my life, she knows everything that’s there, she laughs with me, and we cry together. I’m married, so it’s an intimate professional relationship. Part of the way that we’ve done that is all through webcams. You’d be amazed at how much that increases. That’s funny because webcam was not what I was going to say when you asked me that first. I’ve got another one that I’ll throw at you.  

Let’s discuss that one first because that’s a challenge. When you see each other, you don’t have to be present. It is better to be present, it’s absolutely true but to see each other bridges that gap. To hear each other isn’t the same. As you said, it’s to have that visual of her. All these meetings that are going on where people are not turning on their camera is a disservice to the team building and relationship that they’re still building. 

If you’re in sales, turn on your camera, even if they don’t turn on theirs. The reason I tell you that is because you get into communication experts, a lot of what you communicate is in your body language and in who you are. When I’m pitching myself for a podcast or when I’m pitching myself for hire data Automation to automate something, I turn on my webcam, even if they won’t, because I know that my ability to be genuine and real is going to be there. They’ll honestly feel a little guilty for not turning those on and eventually, I’ll get them to turn those on. Sometimes they’re not prepared. They’re so used to being with cameras off that it’ll take 3 to 4 meetings before they turn theirs on but you’d be surprised. The Law of Reciprocity is real and if you turn on your webcam, the others will. It’s awkward talking to a screen when you can’t see the other person but you can see your face. It’s powerful 

Don’t be afraid to ask because I always ask for it. I do a lot of public speaking and I can’t stand to be on these, speaking to people, and speaking to what feels like an empty room. I need to be able to see some people so I’m always asking people, “Please turn it on so we can interact at that level.” 

The only thing I’d say beyond there is, we’ve been remote from 2018. I have fantastic managerial relationships with people I have never met in person. I’ve never met them in person, and we hire remote. My salesperson who’s been with us. She’s amazing. She’s been with us for months now but I’ve never met her in person. Honestly, I’m excited for the day when COVID-19 calms down a little bit and we can figure out a way to see each other and do a company retreat. The myth that in-person is absolutely required to form a strong bond, strong trust, and strong relationship is a total myth. 

It’s a total limiting belief. Before COVID, I had a client that I worked with who was in a totally distant location. We worked together for years and we never met. I agree with you. That’s a mindset limitation that we have and we’ve got to get rid of some of those. 

The second thing I would tell you about being at home, it creates different channels of communication. What I mean by that is when you get a text message, a WhatsApp message, a Messenger message, a Slack message, you get a different channel that goes off in Slack, and you get an email, all of those things feel the same level of urgency if you have not defined them with your clients and your customers. My clients and customers know that the best way to get ahold of my team is through a form we created on the internet. There’s a Google Form that they can go to and they fill out that Google Form.  

They fill out that Google Form, it automatically puts it into our sales system, which puts it into the hands of the developers and they can get the work done. We’ve clearly communicated the boundary that this is the way we want you to communicate. Any follow-ups? Those are going to be through a private Slack channel that we’ve created with our clients. We’re going to talk through that. My assistant knows that I hardly check Slack. At this moment in time, I don’t know where my Slack is. It’s somewhere. I’ve got four monitors and I cannot see Slack now. As I look a little closer, I can see I’ve got 38 unread notifications in Slack. If I leave that up, I can’t focus. I can’t handle anything.  

Everybody on my team knows that if you want to get hold of Will during the middle of the day, and you need to get a hold of him in the next 10 to 15 minutes, you go through my assistant, who messages me inside WhatsApp. She has WhatsApp and I’ve got WhatsApp desktop and WhatsApp on my phone. Here’s the fun part, this can be totally free. I’m going to use Facebook Messenger for all urgent communication.  

All communication that needs to be handled by the end of the day, I’m going to do an email. If it’s long term, we don’t need to talk about it until next week, I’m going to flip and create a list inside a Google Document, a Trello board, or something where we know once a week, we’re going to always look at this and we’re going to discuss things on here, and limit it. Set boundaries around your communication, so people know in this level of urgency. That funnel has created freedom for me from the onslaught of messages that I was getting. 

That is so key. I talked about that as well. In the beginning, people were so overwhelmed with all of these different channels that they had to stay on top of. It was overwhelming in the office to be interrupted in person and now it’s overwhelming to be interrupted by all these others. Those are great suggestions in terms of creating that process and making sure that there’s a system for each one of those levels of urgency to define what that is. To take that one step further, this isn’t a tech technology but it is making sure that you can automate a process in that way. How do people know what’s urgent? You have to come up with a definition of here’s what makes something urgent to contact me and everything else goes in this bucket or this bucket. 

Shifting a little bit to business, one of the things that we did is we created what we call the Bat Phone. The Bat Phone is a phone number that we sent out to all of our customers and said, “If you’ve got a problem, and it’s the middle of the holiday, you call this number. You don’t try to Slack us because we’re not there. We’re with our families.” We took some time off to be with our families over the holiday. Even if it was virtually because of COVID-19 or maybe they were close enough that we could make that happen. We said, “Call the Bat Phone.” We made it funny and we put a little Bat Phone GIF of Batman picking up the red phone and send it out to everybody.  

Productivity means having a plan and following through with it. Click To Tweet

I use a program called Twilio and Twilio Studio. In Twilio Studio, I made an IVR, which is a tool that you can use for an automated phone system. There were three options. It comes on and it’s my voice and it’s hilarious because if you call the Bat Phone, it comes on it’s like, “Thanks for calling the Bat Phone. We’re excited to provide emergency support. If you need some business help before the end of this business day or before the end of this day, press one and leave us a voicemail. We’ll get a text message with that and we’ll get back to you within one day. If you’ve decided that this isn’t as big as an emergency and you don’t want to interrupt people who are with their families, press two and we’ll get back to you when we come back to the office under normal operating hours.”  

“Press three if you’d like to be connected to our on-call,” I specifically use this word, “support team right now live.” If they press three, what I did is I made it call my cell phone and my wife’s cell phone twice. It does 2 or 3 rings on my phone, calls my wife’s phone 2 or 3 rings on her cell phone, calls my cell phone again, calls her cell phone again. If all of that fails, it goes to, “That sucks. You didn’t get anybody who is on call. Please record a message and we will text this to everyone to take care of you as quickly as possible and expect a phone call back as quickly as possible.” We created this Bat Phone so that nobody had to sit on and watch all of our Slack channels because that sounds like a fun thing to do over the holidays. Let’s sit in and watch. 

What I like about it is you’re not giving your number. If you’re an entrepreneur, you’re running your own business, and you’ve got outsource teams, you can have this number that isn’t your number so it’s not going to interrupt you directly. I love that idea of, “Press one on the level of urgency.” That’s brilliant. I’m borrowing that with pride. 

Do it and if you need help setting it up, Data Automation does do work on that side of things but that’s not a pitch necessarily. You could figure it out on your own by watching the tutorials and seeing what Twilio has to offer in that. Here’s my favorite part, guess how much I’m paying a month for that thing? Less than $5 a month. You pay per phone call or text message. It’s a powerful system. It is somewhat complicated. I have a guy who paid me $2,000 to help him set up a similar workflow but he makes it, so he never misses an inbound call ever again. He put an option in his where it goes, “Press four if you’re looking for media relations and how to help us advertise better.” It goes to a voicemail box that he never checks. There are so many opportunities for automation and that’s one that we put in place.  

I’m the business owner. I don’t care if somebody calls me on Christmas Eve and the whole world is on fire, I’m going to help them out. I’m okay with that. The stress of knowing that my phone could ring and I did change my ringtone so when that thing rings, it plays the Batman theme song. I was happy that nobody called but I was disappointed because it didn’t ring. It was good because I was able to say, “Nobody has to be on call on Christmas. We’re going to have the Bat Phone on call on Christmas.” 

I love it. What a great strategy. There are so many different things that we could talk about. I know we only have a limited amount of time so hopefully, we can have you back again and talk around a different topic. Let me back up and ask you two standard questions that I asked every guest. What’s your definition of productivity and why? 

I’ve been going through Traction. It’s a fantastic framework. They call it the Entrepreneurs Operating System. There are two different books called Traction but if you find the one that’s called the Entrepreneurs Operating System, you’ll find the one that I went through. I paid a consultant named Dave Newell from Evolve Leadership. A huge shout out to him. I paid him to come in and help implement traction inside my company. When you asked me, “What does productivity mean to you?” Productivity means having a plan and following through with it.  

The reason I go so hard on that plan is, I’ve discovered that if I don’t create a vision and push towards that vision, I find that my efforts spiral out of control, so I’m not zeroed in on creating something of value. I do have productive moments where I’m like, “Sweet. I totally got a lot done that I didn’t plan on doing today.” The definition of productivity, if you look at the root word, product. A product, in my mind, is creation, and it’s hard to create sporadically. Vision then the creation of that vision. In my mind, that’s the true definition of productivity. It’s executing on a vision that you’ve created for yourself, your life, your company, kids, or whatever else that looks like. 

The truth is there are so many distractions, we get caught up in the weeds, and things that aren’t important that are the small things. Therefore, we waste all of our time, money, and energy often on things that are not on that critical path or not on that plan. You’re absolutely spot on that it’s the implementation there. That’s where people have the biggest challenge because it’s hard, especially under pressure. What does Mike Tyson say, “Everybody has a plan until they are punched in the face?” All plans went out the door when COVID and the pandemic came around like, “How do we continue this plan with a level of flexibility?” Your business got even more busy and productive because more people are looking to automate and do more with what they have.  

It punched us in the face as much as it punched everybody else. One of the things we do we work with big SaaS companies that are looking to connect to Zapier. Zapier is one of the automation tools that I use all the time. Zapier is amazing. I probably spent more hours there. We’ve been fanboys forever and before they had a Zapier Exercise Program, we were Zapier App Developers. We’re still the only company in the world that does Zapier app development. We’re Zapier Certified Experts and Zapier App Developers. Were the only certified company in both places.  

That platform is so powerful for where that goes. As you look at what you’re going to automate, you’ve got to get around how you’re going to decide where to go with that. Productivity is key. You have to make a plan, to stick to it, and you have to get that going the way you want it to go. I couldn’t agree with you more on it’s about seeing where that goes. Another good book that I’d recommend for productivity is Getting Things Done by David Allen. I love that one from that standpoint.  

TBT 149 Will Christensen | Automate Processes

Automate Processes: If you define what needs to be automated and what the process looks like, and then hand that information to an automation expert, you’re going to waste a lot less money.

 

In the middle of it, he goes, “I’m going to show you how to create five questions to ask to define a project. I want you to pick something and do that.” At the end of it, he goes, “I apologize for all of you who have been postponing and starting that business who now know how to start that business because of the five questions.” He talks about, “First, ask yourself, the why. What does success look like?” He goes all the way through that and it’s about defining a plan and a pathway to that plan. 

It’s clarity. I talk a lot about the Pareto principle, living it, and understanding when you are clear what the 20% is that gets you 80% of the difference. That clarity helps you to let go of the perfection and the need to focus as highly on that 80% that’s not driving the value. 

I couldn’t agree more. This VTO that they call a Vision Traction Organizer is part of Traction and that’s productivity. When the team comes together, when I come together, we execute on what we do what we said we were going to do, 

It’s that simple. If you’ve said that there’s one tool, process, or way of thinking, that’s your shortcut that helps make everything easier and faster for you, what would that be? 

There are about a billion different directions that I could go with that question. I’m going to share my litmus test for how we define what should be automated. I call it 15115. You’re looking for a task that takes you more than fifteen minutes daily, more than an hour weekly, or more than an hour monthly. You want to do that task five times then you want to automate it. If you haven’t done it five times manually, don’t automate it. If it doesn’t take you more than fifteen minutes daily, more than an hour a week, or more than an hour a month, stop. Don’t automate that. You’re wasting your time. The reason I say that is I’ve gone down so many automation rabbit holes and come out on the other end and I was like, “I saved myself ten minutes this week doing that.” 

You’re a nerd and you wanted to automate it. Come on. 

For me, I have an ulterior motive because I put that in my back pocket and I help somebody else automate. I’ve done that enough times for clients where they were like, “That’s great, Will. I spent $3,000 automating that with you but I’m not seeing the ROI because that only saved us ten minutes.” I was like, “Fetch. I should have thought of that beforehand.” Learn from me and my clients that have wasted money where we automated things that should have been automated and make sure that you find those things. It’s that rule that I give myself.  

Here’s the second part of the litmus test, where’s the data now? Where does the data need to go? What needs to happen to it in between? Which sounds super stupid and simple. Origin, source, destination, and what’s in the middle. If you define what needs to be automated, what needs to be processed, what the process looks like with those three questions, you hand that to a developer or an automation expert, you’re going to waste a lot less money. If you can’t answer those questions, you’re not ready to automate. 

It’s because you don’t know clearly what the steps are and how to do it. Along that vein, let’s pick a particular type of business. Let’s take a service business. Somebody is in a service business. Because you’ve dealt with lots of different companies, what are the top two things that if they automated it, it would make their life so much easier? 

In a service business, the two things that I would focus on for looking at that. The first thing I would focus on is automating the replies to your inbound inquiries. Let’s say that you’re a service-based business and you’re the guy who’s selling tile or selling courses. The way that people get a hold of you initially is they shoot you a text message. I love iPhones but in this situation, I’m going to tell you to go get rid of your iPhone, get an Android phone. Install an app called Automate. You can automatically reply.  

You change all of your messaging to say, “If you want to get a hold of my course or my tile, text the word TILE to my cell phone number.” You automatically reply to that message with a series of questions that create an inbound flow for you so you can qualify the people who you’re talking to. As services, it’s difficult to match ourselves with the right individual, so automating the inbound flow and the communication with those individuals is absolutely key.  

Eventually, you’ll get to the point where you have too many leads, and the leads are going to destroy you because you’re focusing on the guy who has no money and the guy who has all the money. Create a system that qualifies. If you go to DataAutomation.com, you can see a perfect example of that. Fill out the contact form or the sticky footer form and you’ll see that we auto-respond to you and we pre-fill a form that we then asked you to fill out. That form then pushes you to the right person based on what you tell us about your automated process or who you are where that goes, which gives us all the information we need to create a solid process for you. 

That can happen on your phone, website, and Facebook. There are tools that allow you to do those Facebook Messenger. That can be from almost any source that you are bringing those leads in. 

You name it. If you’re having a problem where you’re trying to figure all these things, all of my stuff’s inbound phone calls. Remember the beginning where I automated my Bat Phone. It’s totally possible via phone. You name it. You might have a problem. If you’re doing fax messages, we could probably figure it out. 

No one uses fax anymore, so we can roll that one out. 

I hope so. I’ve been amazed. I’ve seen some people still do. I have some automation that I’ve done fax stuff with. You can do email to fax, if you were wondering, or email to print. I have people who print stuff. They need labels printed or whatever. It has to go from digital to the physical world. You name it. That process can be automated. 

In inbound lead support, absolutely. That’s awesome. What do you think the second thing would be? 

Inbound customer support. We were getting all sorts of people who were coming to us. We are a service-based business enabled by technology. That’s what we do. We provide a service where we automate stuff for people. They would email us. That was their primary method of communication. Sometimes phone calls, depending on how urgent it was. Remember, I had not defined what the way to contact me if it was urgent was, so this is something that I’ve learned and I’m sharing with you.  

That form that we talked about where every single person, “This is the best way.” We trained our clients. If a client sends us an email, we’ll sit on the email for 2 or 3 hours before we’ll respond to it on purpose to show them that the form is faster. You almost have to Pavlov’s dog train your customers. If they’re in the habit of emailing you, snooze that flipping email for five hours and get back to them and say, “Thanks so much. Here’s the answer to your question. If you’re aware, if you use the form, I could have responded immediately.” 

Let’s say I’m the company. I deal with this all the time and I hear companies say, “We could never do that. We believe in quick response. We would never sit on it and not let them because we were afraid we’d either lose the business.” Real estate agents talk about how afraid they are to lose it. I did have an accounting firm that I work with that says they can’t do it either because their clients call with these things. What do you say to them to get them to train their customers and get past that emotional block that they have? 

When you give your customer the level of service that you can give them once you’ve trained them, they’ll never go anywhere else. The level of customer service you’re giving them is custom and disorganized and they know it. That’s the first thing I would say to you. You don’t think you’re naked, you’re naked. They know exactly what’s going on there and the fact that you’re giving them free rein and access is training them to be more abusive customers. 

My most abusive customer, he’s a beautiful friend of mine, so if he ever reads this, you probably know who you are and I love you. It’s okay. He has a hard time with some of that but we’ve trained him and his team to go through that form. Now that he goes through the form, we track every bug that he gives us, we resolve every bug that he gives us, and we resolve them faster than we did before. It took us a year to get that to move forward and get it where it’s going.  

It is shocking how much faster we are at resolving inbound ticketed issues, inbound requests, inbound sales requests, all of the above. We are much more rapid. I found that when customers want something, they’re willing to jump through 1 or 2 hoops if they know that you’re better than the other guys that are out there. Graduate from being a mom and pop, “We’ll do anything for anybody,” and turn into a real business so you own your business and your business doesn’t own you. 

Absolutely, amen. Will, this has been great. I can talk to you all day. We’ll have to make another appointment to talk about some other topics as well. Lots of great nuggets here for people. If they’re not a service business, they can at least think about what you’re talking about and what problem they might have in working with their clients or internally so forth, and put that hat on. Thank you so much. 

Remember, 15115. Fifteen minutes a day, an hour a week, or an hour a month. Do it five times manually. Define where’s the data now? Where does it need to go? What needs to happen to it in between? If you take nothing away from this episode besides that, that’s where you need to spend your time, automating delegating, or eliminating and figuring out where you’re going. 

Customers are willing to jump through a hoop or two for you if they know that you're better than the other guys out there. Click To Tweet

Thank you so much. Where do you want to send them? 

If you head to my website to DataAutomation.com, test out that form that I was telling you about where it automatically replies to you. You’ll get it and you’ll be like, “That’s nice. They put the inquiry there.” You send your email and you don’t have to enter your email again. We pre-fill the form so you get exactly where it is and we end up asking you the questions we were going to ask you in the first phone call in the first form. We save everybody time by having you do the form. It’s pretty powerful. That’s how I would reach out. It’s through DataAutomation.com. You’re welcome to mention this episode and we always try to do something a little extra for anybody who’s coming in off of our podcasts. 

Fantastic. Thank you, Will. Thank you so much for being here. 

Glad to be here. 

Thank you all for being here. I know that you took some notes. You’re probably already on Amazon buying some of those initial tools that Will was talking about like the Wyze cameras and whatnot. Stay tuned because we have more tips, tricks, and great guests who are going to help you to work smarter, think more strategically and be more productive in everything that you do. We’ll see you in the next episode.

 

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About Will Christensen

TBT 149 Will Christensen | Automate ProcessesWith over a decade of business development experience, it’s safe to say Will Christensen has an elevated passion for fulfilling what the end-user desires and efficiently working towards faster iterations. Considered by some to be the “Tony Stark of Software,” he enjoys tinkering with cutting-edge technology, apps, and systems, and loves to create innovative solutions for businesses and individual clients.
He is the co-founder of DataAutomation, a nerd-staffed agency that customizes both automation and integration processes for e-commerce sellers. Will also heads up business development for RoundSphere, a tech incubator dedicated to developing new opportunities through software.

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